Support services
Sometimes life can get unexpectedly complicated and you might just need someone to talk to. Here is a list of readily available resources for you to access- whenever you might need them.
| SERVICE | NUMBER | SUPPORTS |
|---|---|---|
| Emergency Services: Ambulance, Police, Fire | 000 | |
| GENERAL SUPPORT | ||
| Police Assistance Line (non-emergencies) | 13 14 44
24 hours a day, 7 days a week |
|
| Health Direct For anyone needing immediate health advice from a registered nurse |
1800 022 222
24 hours a day, 7 days a week |
|
| Poisons information centre Advice on poisons, overdose, bites, envenomation, and plants |
13 11 26 | |
| Kids Helpline (5-25 years of age) Counselling for young people aged 5-25 years |
1800 551 800 24 hours a day, 7 days a week |
Email
Online chat |
| Parent Helpline (through Kids Helpline) Counselling for navigating parenting challenges |
Refer to website for state-based phone numbers | |
| MENTAL HEALTH & CRISIS SUPPORT | ||
| Beyond Blue Information, support, and advice for mental health and wellbeing |
1300 224 636 24 hours a day, 7 days a week |
Email
Online chat Online forums |
| Headspace (National Youth Mental Health Foundation) Early intervention mental health services for 12-25 year olds |
1800 650 890 | Email
Online chat
Group chat
Centre locations |
| Lifeline For anyone having a personal crisis |
13 11 14
24 hours a day, 7 days a week |
Online chat
Text |
| Suicide Call Back Service For anyone thinking about suicide |
1300 659 467
24 hours a day, 7 days a week |
Online chat
Online counselling |
| MensLine Australia For men with emotional or relationship concerns |
1300 78 99 78 | Online chat
Video chat |
| ALCOHOL AND DRUG-RELATED SUPPORT | ||
| Counselling Online (drug and alcohol counselling) 24/7 counselling for people affected by alcohol or drug use |
Refer to website for state-based phone numbers
24 hours a day, days a week |
Online chat
Online forums |
| National Alcohol and Other Drug Hotline Help and support for all people affected by drug or alcohol abuse |
1800 250 015 | |
| Family Drug Support Australia 24/7 support for families affected by drug and alcohol issues |
1300 368 186
24 hours a day, 7 days a week |
Online chat
Online forums |
| GAMBLING-RELATED SUPPORT | ||
| Gamblers Anonymous - Australia Help and support with gambling addiction recovery |
Refer to website for state-based phone numbers | Email
Face-to-face meetings |
| Gambling Help Online Support for anyone affected by gambling |
1800 858 858 | Online chat
Online forums |
| National Debt Hotline Advice on how to manage debt |
1800 007 007 | Online chat |
| LGBTQIA+ SUPPORT |
||
| QLife (Counselling/Referral service for LGBTI) Anonymous LGBTI peer support and referral |
1800 184 527 | Online chat
3pm to midnight Online articles |
| Rainbow Door Advice and referral for LGBTIQA+ people, friends, and family for all aspects of health and wellbeing |
1800 729 367 | Text
Online articles |
| Transcend Support network for parents and carers supporting TGDNB children (Sex and Gender Diversity) |
Email
Online articles |
|
| Black Rainbow Health and wellbeing support for Aboriginal and Torres Strait Islander LGBQTIA+SB communities |
Online articles | |
| SEXUAL, DOMESTIC, AND FAMILY VIOLENCE SUPPORT | ||
| 1800RESPECT (National sexual assault, domestic, family violence counselling) For anyone concerned about domestic, family, or sexual violence |
1800 737 732 | Online chat |
| Relationships Australia Services that promote respectful relationships |
1300 364 277 | |
| SEXUAL & REPRODUCTIVE HEALTH SUPPORT | ||
| True: Relationships and Reproductive Health Respectful relationship and sexual health services for Queenslanders |
(07) 3250 0200 (Brisbane)
Refer to website for other Queensland office phone numbers |
|
| Family Planning NSW Reproductive and sexual health services for people in NSW |
1300 658 886 | Email
Online chat |
| Sexual Health Victoria Reproductive and sexual health clinics and information for Victorians |
1800 013 952 | |
| Sexual Health Quarters (SHQ) WA Sexual health and relationship wellbeing clinics, education, and information |
(08) 9227 6178 (Metro)
1800 198 205 (Regional) |
|
| Sexual Healthline (SHINE SA) SA Reproductive, sexual health, and relationship wellbeing services (free clinic service if under 25 years) |
1300 883 793 (Metro)
1800 188 171 (Regional) (08) 8300 5300 |
Sexual health nurse
Monday-Friday, 9am-12.30pm |
| Family Planning Welfare Association of NT Inc. Reproductive and sexual health education, and information |
(08) 8948 0144 | |
| Sexual Health and Family Planning ACT (SHFPACT) Specialist doctors and nurses for sexual and reproductive health concerns |
(02) 6247 3077 | |
| Family Planning Tasmania Sexual and reproductive health clinics, education, and information |
(03) 6273 9117
Refer to website for regional phone numbers |
|
Support services
If you are facing life issues, a crisis or an emergency see our list of services that can help [PDF, 167 KB]
